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Mobile Banking Security Tips

At Superior National Bank, we take safeguarding your personal and financial information very seriously. Below are a few simple tips to help protect your information as you stay on top of your finances while on-the-go:

DO:

  • Set a strong account password that has at least one number, a capitalized letter, and a special character. Do not use easily guessed information; such as your name, birth date, or address.
  • Treat your phone like a computer by downloading security patch updates and antivirus software on your phone.
  • Always secure your phone with a passcode and automatic lock.
  • Only download applications from trusted sources. Make sure to download updates regularly, as often times these include fixes to security flaws.
  • Read an application’s privacy policy to be aware of what they are doing with your private information.
  • Take note of pop-up notices and other alerts that may be warning you about security issues or leaving trusted sites.
  • Always log off completely after using a mobile banking site or application.
  • Make sure to clear out all information on your phone before discarding it.

DON’T:

  • Send your personal information or Online Banking credentials via e-mail or text.
  • Enter personal information unless there’s an “s” after http on a website; this indicates that the site is secure. Also look for the lock symbol in the address bar.
  • Bank or shop online while on a smartphone accessing an unsecured, public Wifi connection.
  • Click on any links in e-mails that claim to be from your bank. Instead, go to your bank’s trusted website or mobile banking app and log in directly.
Please know that SNB will never call to ask for your personal banking information. If you get a call from someone claiming to be from your bank and asking you for information, you should hang up and call your bank directly.
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