Mobile Banking FAQs
SNB’s mobile banking gives you access to your account from our downloadable mobile banking apps MySNB (personal) and SNBPro (business) on your Apple or Android smartphone or tablet. The apps allow you to view account balances, move money, pay bills, mobile deposit checks, locate our branches or ATMs and more!
You must be enrolled in MySNB or SNBPro online banking. Next, visit your app store and search for Superior National Bank and download the appropriate app. Log in with your online banking credentials and start banking.
If you receive a new phone number, you will need to update your contact information or the mobile app will not work. Log in to your online banking account via our desktop site at www.snb-t.com, then navigate to the Customer Service tab and select Manage contact information. Update your information.
Next, go to Manage mobile settings and select Remove this device for the old device/phone number. Once removed, download the app on your device and log in.
You can immediately disable your device in the Manage mobile banking settings in your online banking.
Verify that the user ID and password combination is correct by logging in to the web version of your MySNB or SNBPro. Remember, user IDs and passwords are case sensitive. If you can log in, return to your app and try again. If your login was unsuccessful, use the Forgot your password? link or contact us toll free at 866.482.0404.