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COVID-19 Information and Updates

Superior National Bank has stood by our customers and community in good times as well as hard times for 130 years, and we are dedicated to continuing that tradition.

The bank is an essential business and open to serve our customers.

We are here to help. Give us a call at 866.482.0404 if you have specific questions.

Click here to read a letter from our CEO

Branch Access:

For a list of our locations and hours, click here.

Online/Mobile banking and ATMs are available 24/7. To sign up for online banking, click here.

Business Customers:

Our business lending team is your direct connection to helping your businesses work through this global crisis. We can guide you with Small Business Association (SBA) financial assistance programs as well as other available deferral options. More information on these programs is included below.

Contact your business lender to discuss the right options for you. Contact information here

AVAILABLE PROGRAM SUMMARIES

1. SBA Paycheck Protection Program (PPP)

This loan helps you keep workers on the payroll. Loan is forgiven if employees are kept on payroll for eight weeks. Money can be used for payroll, rent, mortgage interest or utilities.

The links below provide more information:

SBA Website

Treasury Website

2. SBA Economic Injury Disaster Loan Emergency Advance (EIDL)

This loan advance can provide economic relief to businesses that are currently experiencing a temporary loss of revenue. Loan advance will not have to be repaid but a successful application is required to access funds.

The link below provides more information:

SBA Website

3. SBA Express Bridge Loans

Bridge loan that allows small businesses to quickly access up to $25,000 with Superior National Bank acting as the SBA Express Lender. Helps businesses overcome temporary loss of revenue and can be used as a bridge loan while applying for an SBA Economic Injury Disaster Loan.

The link below provides more information:

SBA Website

4. SBA Debt Relief

As part of the SBA's debt relief efforts:

  • The SBA will pay the principal, interest, and fees of current 7(a), 504, and microloans for a period of six months.
  • The SBA will pay the principal, interest, and fees of new 7(a), 504, and microloans issued prior to September 27, 2020.

The link below provides more information:

SBA Website

5. Payment Deferral Program*

  • Payment extensions are available on a case-by-case basis to those affected by the COVID-19 pandemic

*We will evaluate the program presented, including options to extend or expand, as the rapidly changing financial climate evolves.

Important notes about the SBA programs:

  • This is an unprecedented expansion of SBA lending and we anticipate there may be some delays due to the high volume of applications being submitted nationwide.
  • Working in partnership with the federal government, Superior National Bank will do everything it can to process loan applications quickly.
  • Superior National Bank will work closely with you to ensure the proper information is gathered to submit your application.

Consumer Customers:

Consumer & Mortgage Loan Payment Deferral Program

Our COVID-19 Customer Relief Program is designed to ease the uncertainty our customers may be facing as a result of a disruption in income.

  • Payment extensions are available on a case-by-case basis to those affected by the COVID-19 pandemic

We will evaluate the program presented, including options to extend or expand, as the rapidly changing financial climate evolves.

Economic Stimulus Payments

The CARES Act, signed into law on March 27, 2020, promised direct payments to many Americans impacted by the Coronavirus.

The IRS link below provides more information about eligibility and what to expect:

Coronavirus Economic Impact Payment Information

Banking Options Chart:


Coronavirus Scams:

Be cautious of fraudsters exploiting the COVID-19 pandemic. Common schemes involve online, email, and telephone fraud. Be wary of any unsolicited requests and only donate to legitimate, recognized charities. Fraudsters may also claim to sell household goods that are in short supply. The public is urged to only buy from legitimate vendors and be wary of rushed offers. And finally, never give out your personal or banking information.

COMMON SCAMS

Fake CDC or WHO Emails:

Watch out for emails claiming to be from the Centers for Disease Control and Prevention (CDC) or other organizations, such as WHO (World Health Organization), claiming to offer information on the virus. Do not click links or open attachments you do not recognize. Navigate to legitimate sites!

Phishing Emails and Text Messages:

Look out for phishing emails/text messages asking you to verify your personal information to receive an economic stimulus check from the government.

Counterfeit Treatments or Equipment:

Be cautious of anyone selling products that claim to prevent, treat, diagnose, or cure COVID-19. Be alert to counterfeit products such as sanitizing products and Personal Protective Equipment (PPE), including N95 respirator masks, goggles, full face shields, protective gowns, and gloves.

Robocalls:

Scammers are using illegal robocalls to pitch everything from low-priced health insurance to work-at-home schemes. Hang up on them!

Do your homework on donations:

Never donate in cash, by gift card, or by wiring money. Verify before donating!